FREQUENTLY ASKED QUESTIONS

ARE ALL BOATS CAPTAINED?

Yes, Captain Chris "Red Beard" has over 12 years of experience on the Guadalupe River, and knows his way around the large rocks under the water and the low water areas. We also want you to have the best time possible with the least amount of stress. So, everyone can enjoy the cruise and no one has to drive.

CAN I RENT JUST THE BOAT WITH OUT A CAPTAIN?

No, all our boats include a driver and fuel. We want everyone to enjoy the river and not have to worry about navigating around the big rocks and low water areas. 

AM I REQUIRED TO MAKE A RESERVATION?

Yes, we are often out on cruises or delivering kayaks and paddle boards. We do not stay at the boat ramp with any rentals. 

HOW DO I MAKE A RESERVATION?

Just give us a call (210) 823-8347 to book your reservation. We do require a $1 reservation fee, so please have your credit card number ready when you call to book. 

DO YOU RENT JET SKIS?

No, we do not rent out jet skis. 

HOW MANY PEOPLE CAN FIT ON THE BOATS?

Both boats have a capacity based on weight, so the amount of people that can fit is based on the AVERAGE adult, if there are more children than adults, you can fit more people. If you have larger adults, the boat won't be able to hold as many people. 

Pontoon- on average 9-10 people

Ski Boat- on average 8-10 people

Fishing Boat- 4 people max

I AM RENTING A HOUSE ON THE RIVER, CAN YOU PICK US UP AT OUR DOCK?

Yes, if you are renting a house on Lake Placid, we can pick you up and drop you off at your private dock. That is easiest for everyone. 

DO YOU OPERATE ON ANY OTHER LAKES?

We only operate the boats on Lake Placid, in Seguin, TX. We can deliver kayaks and paddle boards to a private lake house on Lake McQueeney, Lake Placid, Meadow Lake, or Starcke Park.

WHAT IF THERE IS BAD WEATHER DURING THE TIME I BOOKED?

We reschedule your cruise/rental for a different time/day. 

CAN I RENT KAYAKS AND PADDLE BOARDS FOR MULTIPLE DAYS?

Yes, definitely! We have rented both for several days to a week. We leave all paddles and lifejackets with the kayaks and paddle boards and pick everything up at the end of your rental. Payment is due at time of drop off.

CAN I RENT TWO BOATS AT THE SAME TIME?

Yes, we can usually accommodate one group renting multiple boats.

ARE LIFEJACKETS AND PADDLES INCLUDED IN OUR RENTAL?

Yes, all boats have enough lifejackets for adults and children and all paddle boards and kayak rentals include paddles and lifejackets.

WHERE DO I MEET FOR BOAT, KAYAK OR PADDLE BOARD RENTALS?

Most of the time we pick you up or drop off kayaks and paddle boards at the Lake Placid Public Boat Ramp. You can find the location of the boat ramp under our 'Contact Us' page. If you have a house on Lake Placid, we can come to you.

CAN I BRING FOOD AND DRINKS ON THE BOATS, KAYAKS, AND PADDLE BOARDS?

Yes! You are welcome to bring food and drinks (yes, even alcoholic ones) onto any rental. No glass bottles are allowed. Please keep the rentals clean and throw away all trash.

ARE DOGS ALLOWED ON THE BOATS?

No, unfortunately we cannot allow dogs on the boats. Dogs are allowed on the kayaks and paddle boards, just keep in mind you might have higher chances of tipping over with a dog on board. 

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© 2019 Red Beard Boats, LLC 

Seguin, TX